Privacy Policy

1. Overview

EstimateDelta (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website and services (the “Service”).

By using the Service, you agree to the collection and use of information in accordance with this Policy and any applicable data protection laws.

2. Information We Collect

We collect the following types of information:

Information you provide directly

• Account details such as name, email address, password, and company name.
• Billing and payment information (processed by Stripe; we do not store full card numbers).
• Insurance estimate documents and related files you upload (e.g., PDFs, photos).
• Any notes or additional information you choose to provide.

Information collected automatically

• Log and usage data such as IP address, browser type, device type, pages viewed, and timestamps.
• Cookies and similar technologies used for authentication, security, and basic analytics.

We do not intentionally collect sensitive categories of personal data (such as health information) unless you choose to include such data in the documents you upload. If you upload such data, you are responsible for ensuring you have the right to do so.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service.
• Process and analyze your uploaded estimates to generate reports and supplements.
• Communicate with you about your account, reports, and customer support requests.
• Process payments and manage subscriptions.
• Improve and develop the Service, including through aggregated and anonymized analytics.
• Detect, prevent, and address technical issues, fraud, or misuse.

We process your data based on:

• The performance of a contract (providing the Service you requested).
• Our legitimate interests in operating and improving the Service.
• Your consent, where required by law.

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Service providers who help us operate the Service (e.g., Supabase for hosting, Stripe for payments, OpenAI for AI processing, Resend for email delivery). These providers are contractually obligated to protect your data and may only use it to provide services to us.
• Professional advisors (e.g., legal, accounting) when necessary.
• Authorities or third parties if required by law or to protect our rights, property, or safety.

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to applicable law.

5. Data Retention

We retain your personal information for as long as needed to:

• Provide the Service and maintain your account.
• Comply with legal obligations (such as tax and accounting rules).
• Resolve disputes and enforce our agreements.

We may retain anonymized or aggregated data that does not identify you after your account is closed.

6. Security

We use technical and organizational measures to protect your information, including:

• Encryption in transit (HTTPS).
• Secure cloud infrastructure and access controls.
• Limited access to personal data by authorized personnel only.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing the personal data we hold about you.
• Requesting correction or deletion of your data.
• Objecting to or restricting certain processing.
• Requesting a copy of your data in a portable format.

To exercise these rights, contact us at support@estimatedelta.com. We may need to verify your identity before responding.

You can also:

• Update some account details directly in your profile.
• Opt out of non-essential email communications by using unsubscribe links or contacting us.

8. Cookies and Tracking Technologies

We use cookies and similar technologies primarily for:

• Authentication and session management.
• Security and fraud prevention.
• Basic usage analytics to understand how the Service is used.

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of the Service.

9. International Data Transfers

Our servers and many of our service providers are located in the United States. If you access the Service from outside the U.S., your information may be transferred to and processed in the U.S. or other countries that may have different data protection laws than your jurisdiction.

Where required by law, we implement appropriate safeguards for such transfers, such as standard contractual clauses.

10. Children's Privacy

The Service is not intended for and may not be used by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice in the Service. The “Effective date” at the top will indicate when the latest changes took effect.

Your continued use of the Service after changes become effective means you accept the updated Policy.

12. Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

support@estimatedelta.com